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With the weather conditions improving across the UK deliveries in many areas are starting to return to normal. We are still experiencing delays to mail posted over the past week as Royal Mail clear the backlog that has built up during the bad weather.
In addition to this some areas in in central parts of Scotland, south eastern parts of Wales the South West of England, Northern Ireland and some areas in South East England are still affected by bad weather and in some cases deliveries may not be made. You can see the full service update from Royal Mail at the following link https://personal.help.royalmail.com/app/answers/detail/a_id/12556
We have removed the Special Delivery service from the website whilst parts of the country are still affected by snow and icy conditions. Royal Mail will currently not guarantee that Special Delivery will be delivered on the next working day. Until they reinstate their next day guarantee we feel we cannot offer the service.
We are still experiencing delays to mail deliveries in some areas. Full information of affected areas can be found on the Royal Mail website at the following link https://personal.help.royalmail.com/app/answers/detail/a_id/12556 We are still posting mail as normal but customers should expect delivery to take longer than usual.
Due to adverse weather conditions we have temporarily removed the Special Delivery postage option and all International Tracked and Signed services from the website. Unfortunately with the heavy overnight snowfall and the conditions continuing to worsen we have taken the decision to suspend these services until conditions are back to normal.